MERIT 2.0 Solutions
CYBERSECURITY AND IT HELP DESK FOR BUSINESS
Technology is the powerhouse behind every thriving business. Based in Chesapeake, MERIT has a 40-year legacy as the best IT partner for businesses in Hampton Roads, Virginia Beach-Norfolk, and the greater Providence, RI area.
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IT Help Desk
Express TechOur Express Tech can repair 15 common problems in 15 minutes or less—and we never use the word “ticket.” A single call to MERIT can fix your problem and empower your organization.
EXPERT ESCALATION
For complex issues, our Level 2 and 3 engineers handle heavy lifts like network infrastructure, cloud servers, and migrating data to the cloud.
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Experienced IT Consultants in Hampton Roads
Wiring people and futures for 40+ years, we are confident your employees will love our team.
MERIT has removed our technological burden–they keep our systems running so we can keep seeing pets!Dr. Geoff Campbellat Edinburgh Animal Hospital- MERIT provides knowledgeable and friendly service from techs who communicate in language that I can understand.Marilyn Kefferat Crossroads Fuel Service
- MERIT resolves our problems remotely, so the solution is just a phone call or e-mail away without any delay whatsoever.Greg D. McCormack, P.C.at McCormack & McCormack, Attorneys at Law
- MERIT made the move to our new office a lot less stressful, and our new phone system has been a game changer for us.Aaron Phippsat The Lawson Companies
- MERIT seems like an extended family, like they are part of us… they come out and get things done.Mark Stevensonat Hanger Law
Merit is amazing at following up. My schedule has me all over the place, and they called left messages, as well as emailed. I was able to reach someone each time I called. An actual live person. There is a never a wait time! Even when the issue was something that was inevitable, they still sought to seek resolution. Merit is a great company, and our agency is lucky to have them.
Merit is quick to have an agent contact you! David is always so helpful and explains the process as he is completing the ticket! His upbeat attitude and joyful conversation during the whole interaction makes the IT issue more tolerable!
Every non-tech person wants an easy, quick response and resolution time when it comes to technical support assistance. This is what you will receive from Merit Solutions!! I definitely recommend them.... every time I've needed them the resolution has been within 10 minutes. That means everything to a small business. Enjoy your day.... Choose Merit Solutions!! Eric Wong was my tech guy.
We have been doing business with Merit for many years through several changes in technology. The management and techs have always strived to provide quality customer service and work hard to provide a timely solution to our ever constant tech challenges.
MERIT Solutions 2.0 staff and techs are all a class act. Their resourcefulness and response time with our businesses is top notch. We consider them a true business partner.
My experience with Zach was first rate. He actually took the time to LISTEN to my issues, asked the right questions, and had a resolution for me by the end of the same day. His followup was prompt and informative. Thanks!
The tech that worked on my issue, Lisa was great! She was very thorough, professional and very nice. She didn't give up and kept trying different things until the problem was solved.
The MERIT Difference
Protect, Connect, EmpowerReal humans. Dedicated IT solutions. MERIT’s technical experts enhance your business through technology.
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Nick Hudak, Merit Tech