MERIT 2.0 Solutions

Cyber Security and IT Help Desk for Business

With offices in Chesapeake, Virginia and Providence, Rhode Island, MERIT has a legacy of being a leader in IT services for small businesses since 1982.

Get Empowered

IT Resources

Empower your people: Harness the power of technology
MERIT IT Quick Guides

Quick Guides

Easy to follow instructions which empower your team.
MERIT IT Articles


Software and hardware tips to help you understand your technology.
One-on-One IT Support & Solutions for Small Businesses

IT Help Desk

One-on-one expert support

MERIT is Hampton Roads' team of IT experts. Get a direct line to your team on desktop or mobile.

Get Support

Experienced IT Services Provider in Chesapeake and Providence

  • Dr. Geoff Campbell
    MERIT has removed our technological burden–they keep our systems running so we can keep seeing pets!
    Dr. Geoff Campbell
    at Edinburgh Animal Hospital
  • Marilyn Keffer
    MERIT provides knowledgeable and friendly service from techs who communicate in language that I can understand.
    Marilyn Keffer
    at Crossroads Fuel Service
  • Greg McCormack
    MERIT resolves our problems remotely, so the solution is just a phone call or e-mail away without any delay whatsoever.
    Greg D. McCormack, P.C.
    at McCormack & McCormack, Attorneys at Law
  • Aaron Phipps, The Lawson Companies
    MERIT made the move to our new office a lot less stressful, and our new phone system has been a game changer for us.
    Aaron Phipps
    at The Lawson Companies
  • Mark Stevenson
    MERIT seems like an extended family, like they are part of us… they come out and get things done.
    Mark Stevenson
    at Hanger Law

    MERIT Solutions 2.0
    Based on 70 reviews
    powered by Google
    Janet CruzJanet Cruz
    21:26 06 Mar 23
    Merit is amazing at following up. My schedule has me all over the place, and they called left messages, as well as emailed. I was able to reach someone each time I called. An actual live person. There is a never a wait time! Even when the issue was something that was inevitable, they still sought to seek resolution. Merit is a great company, and our agency is lucky to have them.
    16:06 27 Jan 23
    Merit is quick to have an agent contact you! David is always so helpful and explains the process as he is completing the ticket! His upbeat attitude and joyful conversation during the whole interaction makes the IT issue more tolerable!
    kimberly smithkimberly smith
    18:33 29 Nov 22
    Every non-tech person wants an easy, quick response and resolution time when it comes to technical support assistance. This is what you will receive from Merit Solutions!! I definitely recommend them.... every time I've needed them the resolution has been within 10 minutes. That means everything to a small business. Enjoy your day.... Choose Merit Solutions!! Eric Wong was my tech guy.
    Suav PilotSuav Pilot
    13:30 14 Nov 22
    We have been doing business with Merit for many years through several changes in technology. The management and techs have always strived to provide quality customer service and work hard to provide a timely solution to our ever constant tech challenges.
    Jamie PerezJamie Perez
    15:09 10 Nov 22
    MERIT Solutions 2.0 staff and techs are all a class act. Their resourcefulness and response time with our businesses is top notch. We consider them a true business partner.
    Alisa KusterbeckAlisa Kusterbeck
    13:26 09 Nov 22
    My experience with Zach was first rate. He actually took the time to LISTEN to my issues, asked the right questions, and had a resolution for me by the end of the same day. His followup was prompt and informative. Thanks!
    J TiamzonJ Tiamzon
    16:33 31 Oct 22
    The tech that worked on my issue, Lisa was great! She was very thorough, professional and very nice. She didn't give up and kept trying different things until the problem was solved.

    The MERIT Difference

    Protect, Empower, Connect

    Real humans. Dedicated IT solutions. MERIT technical experts empower your business through technology.

    Get Empowered

    Nick Hudak, Merit Tech
    Nick Hudak, Merit Tech