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Get IT Support
HELP DESK and MANAGED IT
MERIT’s Help Desk and managed IT services for small businesses remove frustration to empower your organization by making technology a key advantage over your competition.
Live Help Desk
We staff our Help Desk from 8 AM - 5 PM, with on-call techs available 24/7/365.
Express Techs
Some things should be fast. MERIT Express Techs solve 15 common IT problems in 15 minutes or less—and we never use the word ticket.
Reporting
Our reporting provides insight into your tech foundation with daily reports, detailed insights, and the visibility to power your business forward.
40+ Years of Expertise
With trained and certified technicians, MERIT is your managed IT service provider. For over 40 years, our team has powered the best businesses from New England to Virginia.
Protect My Business
Data Services
All businesses are built upon valuable information. That’s why MERIT 2.0 has proactive measures to protect your and your customers’ data from potential risk—starting with Enhanced Security, Microsoft best practices, and end-user education to reduce gaps.
Business Continuance, Backup and Disaster Recovery (BC and BDR)
Each business has a unique data storage requirement. For some clients, we take server snapshots every 15 minutes, then MERIT’s BDR system transfers files to a secure data center. We help you with the right size and price to keep your important data safe—so you won’t have to rely on your computer’s local storage.
Identity and Access
Reduce risks by minimizing who has access to specific cloud, service, and data privileges.
Compliance: IT Compliance and Cyber Insurance Eligibility
MERIT helps clients comply with CMMC, NIST, and HIPAA/HITECH laws.
Move to the Cloud
AZURE CLOUD COMPUTING
MERIT powers Microsoft’s Cloud to improve production and cut costs. Make your business work from anywhere with Azure cloud migration services; empowered by MERIT.
Cloud Migrations
MERIT’s cloud migration services in Providence, Norfolk & Virginia Beach elevate your infrastructure to the cloud—opening the door to fast, on-demand access so workers can reach system resources from anywhere.
M365 Email
M365 gives instant access to the best Microsoft tools without overhead expenses.
Virtual Desktop Access
MS Azure connects your employees to important programs from any device at any location.
Secure My Business
Security Services
MERIT’s cybersecurity blocks malicious actors and evolving threats from disrupting your business with world-class security services.
Unified Threat Management Services
MERIT’s Enhanced Security Platform protects your company in multiple ways: Intrusion Prevention, spam filtering, software patching, Dark Web Scans, end-user education, a 24/7 managed Security Operations Center with cyber staff, and a zero-trust component for persistent threats.
Spam and Phishing Protection
Cloud filters isolate, detain, and remove suspicious emails, while MERIT Clean Mail ensures you never miss an important message.
Content Filtering and Firewalls
Managed Firewall blocks your network's access from malware, viruses, and other cyber threats.
Optimize My Hardware
Hardware
Does your business need a performance upgrade? As your hardware and wireless internet service provider, MERIT can guide your business with professional hardware options for every device.
Hardware and System Management
Our sales and management team can help you decide the best path forward with Hardware-as-a-Service options, new networks, computers, and Wireless Access Points.
Wireless Service and WAPs
MERIT installs a full range of Access Points and wireless services to achieve premium connectivity for your corporate operations.
Internet Speed Consultation
The top speed at the right price. MERIT helps clients source reliable, high-speed Internet and WiFi connections to give your business the digital foundation it needs to grow.
Set Up Microsoft
Software Services
Leverage Microsoft to drive productivity. MERIT deploys Microsoft solutions to improve your business with simple, affordable, and scalable business strategies.
Microsoft Tools
Microsoft tools increase productivity with intelligent features and simple user interfaces. MERIT empowers employees to create, analyze, communicate, and present great solutions.
Content Management Systems (CMS)
Microsoft SharePoint was engineered as a CMS collaborative platform to manage workflows. The centralized CMS enables document sharing, tracking, and project management. Accessible from any device, CMS can empower your business.
Windows Operating System
MERIT is your Microsoft solution provider in Norfolk & Virginia Beach & Providence. We ensure your Microsoft software is up-to-date and running smoothly across the Microsoft cloud.